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ConnecTO

Comprehensive mobile application and website designed to empower immigrants navigating life in Toronto, providing essential resources, guidance, and real-time support.

 
Key Features
Settlement Toolkit

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  • Comprehensive city guide

  • Neighborhood insights

  • Public transit navigation

  • Healthcare system overview

  • Employment resources

  • Language learning integration

 
Interactive Dashboard

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  • Personalized immigration journey tracker

  • Checklist for essential newcomer tasks

  • Real-time immigration policy updates

  • Cost of living calculator

  • Emergency contact directory

 
Technical Specifications​

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  • Languages: English, French, Spanish, Arabic, Mandarin, Punjabi

  • Offline mode capabilities

  • Geolocation-based recommendations

  • Regular content updates

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Screenshot 2025-02-15 at 12.42.44 PM.png

  • Objective: To design an intuitive website andvmobile app that helps immigrants navigate life in Toronto by providing essential resources, services, and local insights.

  • Role: Research and UX/UI Design

  • Duration: 4 months - On-going

City Crosswalk

Overview

  • Immigrants face challenges in accessing reliable information about settling in Toronto, such as housing, healthcare, and employment.

  • The goal was to create a user-friendly app and website that centralizes this information and simplifies the settlement process.

City Street at Dusk

Problem Statement

Methods Used:

  • 7 semi-structured interviews

  • 6 co-creation sessions

Screenshot 2024-12-09 at 11.03.04 AM.png

Research Process

Screenshot 2025-02-15 at 12.42.37 PM.png

Ideation and Concept Development

Brainstorming:

  • Developed ideas for features such as geolocation-based services, a personalized checklist, and offline access.

User Flows:

  • Mapped out user journeys for key tasks (e.g., finding nearby healthcare services).

Wireframes:

  • Created low-fidelity wireframes to visualize the app’s structure and navigation.

Wireframe

Challenges:

  • Balancing feature richness with simplicity to avoid overwhelming users.

  • Ensuring inclusivity for diverse cultural and linguistic backgrounds.

Learnings:

  • User testing early and often is critical to uncover usability issues.

  • Designing with empathy ensures the product meets real user needs.

Image by Amélie Mourichon

Challenges and Learnings

Reflection:
This project reinforced the importance of designing accessible solutions tailored to specific user groups.

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Next Steps:
Plan to integrate AI-powered recommendations based on user behavior and expand service coverage beyond Toronto. Design and develope the app.

Ux mobile app

Reflection and Next Steps

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